BOSTON
The department is operative Mon-Fri, 8am – 5pm.
For permission to street turn equipment at following locations, BOSTON, please send requests to BOSEQ@MSC.US
Empty pickup and return location for BOSTON is PW CONLEY MARINE TERMINAL
For lease checks and any other equipment issue at following locations, BOSTON please email BOSEQ@MSC.US or call 978-531-3981
NEW YORK , NEW JERSEY, PHILADELPHIA
The department is operative Mon-Fri, 8am – 5pm.
For permission to street turn equipment at following locations, NEW YORK , NEW JERSEY, PHILADELPHIA, please send requests to NYCTURN@MSC.US
Empty pick up and return location for PHILADELPHIA is PACKER AVENUE TERMINAL.
Empty pick up and return locations for NEW YORK , NEW JERSEY please go to http://www.pnct.net/EmptyReturn.aspx
Empty pick up and return locations for NEW YORK , NEW JERSEY change daily therefore please ensure to check website the day of pick up or return. MSC will not be responsible for any charges accrued due to change in empty pick up or return location.
- As per UIIA agreement once the chassis is utilized under MSC interchange (to pick up full/empty containers) , bare chassis is required to be dropped at Polaris Chassis Depot for NEW YORK /NEW JERSEY. MSC will bill Migration fee for chassis returned to different locations.
- Note Chassis are subject to be billed Bare Chassis Per Diem. Chassis need to be returned immediately after returned containers unless you are preforming another move under MSC.
For lease checks and any other equipment issue at following locations, NEW YORK , NEW JERSEY, PHILADELPHIA please email
NYCEQ@MSC.US or call 212-827-1624.
NORFOLK, RICHMOND, FRONT ROYAL, GREENSBORO
The department is operative Mon-Fri, 9am – 5pm.
For permission to street turn equipment at above noted locations, please send requests to KHARRIS@MSC.US or JSHELTON@MSC.US
Empty pick up and return location for RICHMOND is PORT OF RICHMOND, PORT CONTRACTORS INC.
Empty pick up and return location for FRONT ROYAL is VIRGINIA INLAND PORT.
Empty pick up and return location for GREENSBORO is CONTAINERPORT GROUP.
Empty pick up locations for NORFOLK please go to http://www.vit.org/EmptyPickupPage.aspx
Empty return locations for NORFOLK please go to http://www.vit.org/EmptyReturnPolicy.aspx
Pick and return locations in Norfolk can change daily between APM Terminal and the PY (Portsmouth Empty Yard) therefore please make sure to check website accordingly. MSC will not be responsible for any charges accrued due to change in empty return or pick up location.
- As per UIIA agreement once the chassis is utilized under MSC interchange (to pick up full/empty containers) , bare chassis is required to be dropped at any HRCP start/stop location.
- Note Chassis are subject to be billed Bare Chassis Per Diem. Chassis need to be returned immediately after returned containers unless you are performing another move under MSC.
For any other equipment issues please contact:
Jennifer Shelton =
JSHELTON@MSC.US = 757 625 0132 x 77509
Kelly Harris =
KHARRIS@MSC.US = 757 625 0132 x 77503
For all M & R issues please contact:
Kevin Thompson =
KTHOMPSON@MSC.US = 757 625 0132 x 77510